A leading retail store offering quality merchandise from around the world to Singapore shoppers. The Robinson Group manages eight retail entities that trade under the following brands - Robinsons, John Little, Marks & Spencer, River Island and Fat Face. The Robinsons Group has also secured exclusive rights to high street brands Coast and Principles in Singapore and popular Spanish brand, Trucco.

Today, the Robinsons Group is part of the Al-Futtaim Group, which comprises a diverse range of strategically positioned operating subsidiaries and associate companies in the Gulf region. Established in the 1930s as a trading business, Al-Futtaim is one of the most progressive regional business houses, with headquarters in Dubai, UAE.

Highlights

HCM Learning management module is highly utilized for staff training to manage more than 50 training sessions per month.

Online Integration to KOFAX OMR Solution.

Online Integration to BUKS Payroll Solution.

Case – Advance integrated Learning Management Solution

Robinsons group’s key challenge was to manage high volume of training sessions, catering different levels of training programs across the distributed outlets. An effective and efficient nomination mechanism was a key requirement. With Microimage HCM Learning Management Module Robinson group has achieved its target effectively.

With the large number of service level staff another challenge was to capture training feedbacks and training effectiveness via computerized solution as most of the service level staff was not conversant with PC operations. Microimage was able to successfully win this challenge by integrating OMR technology to its solution